TREELINE | WEEKLY ENQUIRY CHECK Week beginning: __________________ Owner: ___________________________ Use your existing secure customer records for contact details. This checklist only needs totals and actions. [ ] Check missed calls, voicemail, contact forms and business email. [ ] Assign every genuine new enquiry an owner and a next action. [ ] Check which customers are waiting for a site visit or quote. [ ] Follow up outstanding quotes where a follow-up is expected and welcome. [ ] Confirm dates and job details for booked work. [ ] Record why work was lost, unsuitable or outside your area. [ ] Update the source and outcome for each enquiry in your own records. [ ] Ask completed-job customers for honest feedback. Do not offer rewards for reviews or ask only happy customers. THIS WEEK'S NUMBERS Genuine new enquiries: ___________ Quotes sent: ____________________ Jobs booked: ____________________ Jobs completed: _________________ Marketing spend: ________________ Outstanding replies/quotes: ______ Compare enquiries and booked jobs from the same enquiry group when working out a win rate. Jobs booked this week may have started as enquiries in an earlier week. THREE ACTIONS FOR NEXT WEEK 1. _______________________________________________ 2. _______________________________________________ 3. _______________________________________________ Free tools: https://treesurgeonmarketingagency.co.uk/tools/ Free video audit: https://treesurgeonmarketingagency.co.uk/contact/