Legal

Privacy & Cookie Policy

How we collect, use and protect your information — and exactly what runs on this website. In plain English.

Last updated: 1 July 2026

This policy explains how TreeLine Marketing Agency (“we”, “us”, “our”) handles personal data collected through treesurgeonmarketingagency.co.uk. This website is operated by Seven Marketing (sevenmarketing.co.uk), which is the data controller for the information collected here. If you have any questions, get in touch through our contact page or via sevenmarketing.co.uk.

What we collect

Information you give us. When you complete our enquiry form we collect your name, business name, email address, phone number (if you provide one), the service you're interested in, and anything you write in the message field. You give us this information voluntarily so we can respond to your enquiry.

Information collected automatically. If — and only if — you accept analytics cookies, we collect standard analytics data through Google Analytics 4: the pages you visit, how you arrived, and general details about your device, browser and approximate (city-level) location. This data is pseudonymised and is not used to identify you personally.

How we use your information, and our legal basis

  • To respond to your enquiry and provide the free audit or information you asked for — on the basis of taking steps at your request before entering into a contract, and our legitimate interest in replying to genuine business enquiries.
  • To follow up about the services you asked about — on the basis of our legitimate interest in developing business relationships. You can ask us to stop at any time.
  • To measure and improve the website using analytics — only on the basis of your consent, which you can withdraw at any time.

We do not sell your data, and we do not use it for automated decision-making or profiling.

Cookies & similar technologies

We do not set any non-essential cookies until you accept them using the banner shown on your first visit. We use Google Consent Mode v2, which means analytics and advertising storage stay switched off by default until you choose “Accept”.

NameTypePurposeRetention
tl-consentEssential (local storage)Remembers your cookie choice so we don't ask again. Set on your device only; never shared.Until you clear it
_ga, _ga_<id>Analytics (Google)Set only after you accept. Distinguishes visitors and sessions for Google Analytics 4.Up to 13 months

Changing your mind. To withdraw or change your consent, clear this site's storage in your browser (which removes the tl-consent value) and reload the page — the banner will reappear. You can also block or delete cookies through your browser settings at any time.

Who we share it with

We only share data with the service providers that help us run the site and respond to you. They act on our instructions and are not permitted to use your data for their own purposes:

  • Vercel — website hosting and delivery.
  • Resend — delivers your enquiry to us by email.
  • Slack — notifies our team of a new enquiry.
  • Google Analytics — website analytics (only with your consent).

Some of these providers may process data outside the UK. Where they do, that transfer is covered by appropriate safeguards such as the UK International Data Transfer Agreement or equivalent contractual protections.

How long we keep it

We keep enquiry details only as long as we need them to respond and for a reasonable period afterwards in case you get back in touch — and then we delete them. Analytics data is retained according to Google Analytics settings (up to 14 months).

Your rights

Under UK data protection law you have the right to access the personal data we hold about you, to have it corrected or erased, to restrict or object to how we use it, to data portability, and to withdraw consent at any time. To exercise any of these, contact us through our contact page or via sevenmarketing.co.uk, and we'll respond within one month.

If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113. We'd appreciate the chance to put things right first.

Changes to this policy

We may update this policy from time to time. When we do, we'll change the “last updated” date at the top of this page.

Contact us

TreeLine Marketing Agency is operated by Seven Marketing. Reach us through our contact page or at sevenmarketing.co.uk.